SALE CONDITIONS OF THE WEBSITE
The owner of the website jetirent.ee (hereinafter the Website) is: The Boatbox (registry code 12627844), located at Mäealuse 12, Tallinn.
Validity of sales contract, goods and price information
The terms of sale apply to the purchase and booking of products on the Website.
The prices of the products offered on the website are indicated next to the products. All prices of products sold and booked on the Website are in euros.
Information about the goods is provided on the Website directly next to the product.
Placing an order
To book or order a product, you need to add the desired products to the shopping cart. In order to place an order, the required data fields must be filled in. The amount of the fee is then displayed on the screen, which can be paid securely through the following payment methods:
- Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Citadele
- Finnish bank links: Pohjola
- Latvian bank links: Swedbank, SEB, Citadele and Luminor
- Lithuanian bank links: Swedbank, SEB, Citadele, Siauliu Bankas, Medicinos Bankas and Luminor
Payments are mediated by Montonio Finance. Payment is made outside the Online Store in a secure environment. The seller does not have access to the customer's bank and credit card details. The Agreement shall enter into force as of the receipt of the amount payable on the current account of the Website.
The owner of the website is the controller of personal data.
If the ordered product cannot be offered due to the end of the product or for any other reason, the buyer will be informed as soon as possible and the money paid will be refunded immediately, but not later than within 14 days of sending the notice.
Delivery
The website does not offer delivery options for products.
Right of withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded on the website within 14 days. If the buyer has already used their product or service, the 14-day right of return no longer applies.
The right of withdrawal does not apply if the buyer is a legal person.
To return the service, you must submit an application for withdrawal from the purchase of the service and send it to the e-mail address info@jetirent.ee within 14 days of ordering the goods.
The Website has the right to withdraw from a sales transaction if the price of the product or service is indicated on the Website due to an error.
Deposit
When ordering or booking products, the Website may apply a deposit to the use of the service. The deposit must be paid on site. The amount of the security is specified in the product information sheet. The Website reserves the right to acquire the deposit if the Buyer damages or damages the equipment or products of the Website. Depending on the extent of the damage, the Website may require additional money from the buyer in the event of breaking or damaging the product.
Right to file a complaint
The website is responsible for the non-compliance of the service or product sold to the buyer with the terms and conditions of the contract or for a defect that already existed at the time of delivery of the thing.
The website shall respond to the complaint submitted by the consumer in writing or in a format which can be reproduced in writing within 15 days.
Direct marketing and processing of personal data
The website uses the personal data entered by the buyer only to process the order and provide the product or service to the buyer.
The website sends newsletters and offers to the buyer's e-mail address only if the buyer has expressed a wish to receive them by entering the e-mail address on the website and has indicated his or her wish to receive direct mail notifications.
The Buyer can unsubscribe from offers and newsletters sent to the e-mail at any time by notifying us by e-mail or by following the instructions provided in the e-mail containing the offers.
Dispute settlement
If the buyer has any complaints about the Website, they must be sent by e-mail to info@jetirent.ee or by phone: +372 5354 7474.
If the Buyer and the Website are unable to resolve the dispute by agreement, the Buyer may contact the Consumer Disputes Committee. The terms of the proceedings can be examined and the application can be submitted here. The Consumer Disputes Committee is competent to resolve disputes arising from the contract concluded between the Buyer and the Website. The examination of the buyer's complaint by the commission is free of charge.
Buyer can turn to the European Union consumer dispute resolution platform half.